Latest News

Latest News

Miles for Meals

18th May 2021

The Thomas Franks Foundation created Feeding Communities back in March 2020, an initiative set up to help provide healthy and nutritious meals to those in need during the COVID-19 pandemic.

Savona have worked with Thomas Franks for many years, and we were delighted to support their efforts by providing logistics. To date they have provided around 500,000 meals to over 100 charities across the UK.

During last year, food poverty across the UK has become very apparent and therefore, Feeding Communities has become a long-term project. In order to continue the work and provide meals to those who need them, the team need your help. They rely solely on donations, with 100% of the money received being used to prepare and deliver healthy nutritious meals, and this is where ‘Miles for Meals’ comes in.

Miles for Meals is a virtual 3, 5 or 10-mile event being held from 29th May to 6th June inclusive. Thomas Franks’ staff, families, friends, clients and suppliers of all ages and abilities are invited to kindly donate their time and energy to help achieve the target of £10,000 and fund a further 5,000 meals for those who need them across the UK.

So, start the journey. Click here to find out more. And don’t forget to keep us posted and we’ll support you all the way through! Tag us on social media: Facebook, Instagram, Twitter and LinkedIn @savonafoods.

Social Media Marketing for Restaurants

22nd March 2021

With hospitality reactivating and the impending busy period ahead, now is the time to look at your social media marketing efforts and understand just how powerful it can be in putting your business in front of your potential customers.

Social media consumption and engagement is up! People are currently at home awaiting the new normal, so in the countdown to reopening get your business in front of your existing and potential customers.

Understand the basics – why use social media?
Why wouldn’t you?! There are over a billion users daily on Facebook alone – who are sharing, liking and commenting on all types of content. Social media can become very time consuming. Firstly, really get to know your target audience. What platforms they use and what content they like. Rather than spreading your marketing efforts too thinly, pick one or two platforms and do those really well – quality over quantity.

Build trust with your followers
With people returning to eating and drinking out, they want to be assured that you are committed to safety, cleanliness and also how conscience you are from a sustainability and eco-friendly perspective. This is the perfect time to highlight the hygiene, health and safety protocols you have in place. Whether you’re ordering produce from local suppliers or wholesalers, using eco-friendly packaging for your take-aways, or you have removed single use plastic from your business, then shout about it! It’s something you should be proud of.

User Generated Content provides social proof
Think about how, as customers start to return to your establishment, they can become your advocates and in turn drive even greater footfall. Encourage your customers to share their experience. Clearly promote your social media channels, use related #’s  and ask your customers to post, share or tag you in their photos and overall experience. Competitions are also a great way to encourage your followers to share your business across their social platforms, and in turn put your business in front of a new audience. It’s a win, win!

#SocialMediaMarketing #Savona #Foodservice #Hospitality #Restuarant #DigitalMarketing

Click to view
New for 2021 and a First in UK Foodservice

2nd March 2021

We spent the lockdown months overhauling our business, and have re-written the rule book to ensure our customers receive an effortless experience, parallel to the journey we’ve all grown to expect from the likes of Amazon.

We’re excited to pioneer the industry yet again, and will soon be able to offer…

– Order process notifications – from receipt to assembly, dispatch to ETA’s

– Instant product alerts

– Plus…we’ve added ‘live chat’ to our communication catalogue

Trading since 1960 means we’ve got the knowledge and experience behind us, yet it’s the future that gets us really excited!

Product Shelf Life Extension

11th February 2021

With the ever-changing demand, we have been working hard to manage our stock to ensure nothing goes to waste.

Part of this has been to work with our suppliers to gain shelf life extensions on products. Click to read our communication outlining the steps we have taken to extend the shelf life on a number of products: Product Shelf Life Extension

Fighting Food Waste

26th January 2021

We’ve partnered with Too Good To Go to tackle the issue of food waste caused by COVID-19 restrictions.
The free app connects users to offers from stores, restaurants and wholesalers who have unsold food in the local area.
This is a simple way for members of the public to fight food waste, while also getting something delicious in return!
Anyone can download the free app, order, then collect from Savona depots (Ilfracombe and Kidlington) between the hours of 10am and 3pm.
100% of customers have been happy with their ‘magic bags’, rating their purchase at least 4 out of 5 stars!
Food waste highlighted as a major issue for wholesalers
Wholesale Featured on BBC News

8th January 2021

Wholesale has hit BBC News a number of times over the past few days, in the lobby for more financial help for the foodservice supply chain.

Hospitality businesses and retail giants have been given support, but wholesalers have dropped through the net, being given no specific recognition at all. Foodservice wholesalers in general have seen business drop by as much as 90%. Without urgent financial support, they will simply not be here to supply our vital hospitals, care homes and schools.

Savona’s Managing Director, Mike Morgan, along with Country Range Group’s Coral Rose, and many others from our industry, have been campaigning to the Chancellor and Prime Minister for immediate recognition and help.

Click here to read the BBC News Article – 8.1.21

Click here to read BBC’s Wake Up to Money – Lockdown: Who’s Falling THrough the Gaps?

Lockdown #3 - Business as Usual

6th January 2021

Following this weeks government announcement, rest assured we remain open, and our team are working hard to deliver safely to the healthcare and education sectors, as well as our hospitality customers operating a takeaway service.

We also continue to provide household essentials to critical workers and members of the public on a Click & Collect basis.

You can browse and order at

If you’ve not already got an online account, simply email

We’re also here to support our customers with the many challenges they face, from advising on the right cleaning products for your needs, to sharing takeaway menus on social media. Let’s work together and support each other to ride the storm. Get in touch today.

Support Local Businesses

16th November 2020

Some of our customers offer year-round takeaways, some have pivoted their usual business model to tackle COVID head-on.

Help us support local venues by treating yourself to an at-home experience. We’ve compiled a list of those who we know are offering a takeaway. 

If you’re providing a food-to-go service and don’t see your name on this list, email and we’ll happily promote your offering with social media tags and images…

South West



Bell Inn, Chittlehampton

Happy Friday Kitchen, Oxford

Dish, Hampton Court

El Toro Loco, Bideford

Skogen Kitchen, Oxford

Casa Café, Surrey

Rock Pool, Westward Ho!

Joes Café , Oxford

Fernygrove Farm, Bracknell

Slice, Westward Ho!

Jericho Café, Oxford

Wentworth Patisserie, Surrey

Boscastle Farm Shop, Boscastle

Number 1 Ship Street, Oxford

Ohanas Café Bistro, Surrey

Polmora Pasties, Bude

Rose & Crown, Oxford

The Bell, Waltham St Lawrence

Market Street Kitchen, Bideford

Mamma Mia., Oxford

Meimo, Windsor

Appledore Bakery, Appledore

George & Denver, Oxford

Reservoir Café, Daventry

Adele’s, Ilfracombe

George & Denver, Cowley

Super Sausage Café, Northants

Johnny C’s, Ilfracombe

George & Denver, Oxford

CIBO, Northampton

Happy Cakes, Oxford

The Red Lion Truck Stop, Northampton

The Old Auctioneer, Banbury, Oxford

Decades Tearoom, Mickleton

Nash’s Bakery, Bicester Oxford

Jolly Nice Farm Shop, Frampton Mansell

The Crown Enstone, Oxford

Peterley Manor Farm, Great Missendon

Red Lion, Chalgrove

People in Action, Bedford

Wyatts Farm Shop, Chipping Norton Oxford

Brownlow Café , Berkhamsted

The Wychwood Inn, Oxford

Glebe Farm Restaurant, Kettering

Barefoot, Oxford

Brackley Bar & Grill, Brackley

Chadlington Quality Foods, Oxford

Turweston Flight Deck, Brackley

Clifden Arms, Buckingham

We're Open & Here For You

5th November 2020

As many of our customers will be feeling unsure of products and services that can be expected as we face the second lockdown, we wanted to make one thing clear – we’re open and here for you.

For our care and education customers, it’s very much business as normal.

For our hospitality customers that are facing the challenge head-on by offering takeaways, there’s plenty we can do to help. We have a large range of eco-friendly packaging and sustainable throwaways, plus individually wrapped sweet and savoury goods, all of which are available to order 24/7 online at You can also view our disposables guide here.

Whatever your priority right now, we’re at the end of the phone and can help with changes to existing orders, product advice, or simply lend an ear. It’s a challenging time, but we’re in this together.

Our turnover will reduce over this second lockdown period, so you’ll find some of our team will be furloughed. However we are very much open, and remain able to offer reliable, trustworthy support and service.

Our opening and service times are as follows:



South West

Customer Support Telephone

Mon-Fri 8.30am – 4.00pm

Mon-Fri 8.30am – 5.00pm

Cut-Off for Next Day Delivery (online)

Mon-Fri 4.00pm
Sun 3.00pm

Mon-Fri 5.00pm
Sun 4.00pm

Cut-Off for Next Day Delivery (telesales)

Mon-Fri 4.00pm

Mon-Fri 5.00pm
Sun 4.00pm






Mon-Fri 9.00am – 3.00pm

You can place orders 24/7 using our state-of-the-art app. Built with busy chefs and business owners in mind, your personalised account shows pricing specific to you, displays allergens and ingredients, and importantly, is quick, easy and convenient. If you’ve not already got an online account, or would like a demo, email

Product Availability:
We will manage our stock levels in line with demand and cannot be certain on the impact of the situation to supply chain at this stage. This may mean that we have to offer similar alternatives as opposed to the particular brand, pack size or exact recipe that you are used to receiving. However, we will endeavour to have something similar available, and will do our best to communicate any changes to you.

We recognise that, whilst Christmas may seem a faraway focus to some, many of you will still need to plan for the festive season. Our range is available to view and order here. At the time of writing, we have stock of turkeys, tableware and accessories, along with eye-catching desserts to enhance your menu.

And finally…
Our team are working around the clock to continue to offer the best, reliable and trustworthy service across all departments. It’s at times like these individuals shine, and teams pull together. We’re very proud of the effort and dedication we’ve witnessed, and will do all we can do work with you to support you over the coming weeks.

Get in touch

EU Exit Advice

14th October 2020

Specific elements are not clear in terms of the UK’s future relationship with the EU. However, the Director General of the Provision Trade Federation, Andrew Kuyk, has worked with Country Range to produce a feature that outlines key areas that caterers need to consider in terms of how BREXIT may have a significant impact on their business.

Read the article here: EU Exit Update

Savona Brexit Update

25th September 2020

With the end of the transition period approaching on the 31st December 2020, we continue to be surrounded with uncertainty around the deal/no deal position with the EU, along the additional challenges we all face with the ongoing pandemic. 

Since Brexit was announced over three years ago we have been working with our suppliers, and alongside the Country Range central office team to understand the potential impact to the supply of goods, and make plans to ensure continuity of supply for our customers. With the exit date soon approaching we are bringing these plans together in conjunction with our suppliers to carefully manage our supply chain and build stocks on key products.

As it stands today there is still uncertainly on what deal if any will be agreed, which could have an impact as we potentially move from existing EU tariffs on to WTO tariffs. Due to this uncertainty none of our manufacturers or suppliers can hold or commit to pricing after 31st December 2020, or indeed confirm pricing thereafter. Consequently, we are unable to guarantee any current prices or renew price holds after this date until the situation is clearer. We will endeavour to give you as much notice as possible but withhold the right to change prices without prior notification should the need arise.

Rest assured that Savona Foodservice is making every effort to mitigate the potential effect that Brexit may have to our businesses.

To view Country Range’s Brexit Statement, please click here: Country Range – Brexit Update – September 2020.


Redistributing Labelling Guide

23rd September 2020

Due to the Coronavirus pandemic, there has been a huge decline in the demand for certain food products which has led to a number of challenges with Best Before Dates. To overcome these challenges, and to minimise the waste of good food, we have been working closely with Suppliers and Country Range to safely extend the shelf life of these products by following the WRAP guidelines. These guidelines are endorsed by the Food Standard Agency (FSA). 

Read more on date labelling, storage instruction requirements, and safe redistribution for surplus food in this summary document: Surplus Food Redistribution Labelling Guide. 

Digital Transformation … Our Journey So Far

10th September 2020

Two years ago, Savona embarked upon a strategic programme of system replacements that will provide the latest in technology solutions, enabling a radical improvement to their customer proposition and experience.  From adopting a unified communications approach to what would otherwise be traditional telephony, to full adoption of mobile collaboration using Microsoft Teams, no technological stone has been left unturned to offer the most flexible approach to new ways of working.

Following the incredible adoption of their online platform in 2019, Savona have completely replaced their core ERP system, moving to a browser-based system called Qnetex by wholesale IT specialists, CSD.

This already includes ePOD (electronic proof of delivery) and live
customer order tracking. Underpinning all this is the ability to retrieve and
analyse data, for which Savona have adopted Phocas – a UK based, wholly
provider-owned product that offers the most user-friendly interface.

New ERP System:

Qnetex is built to address both the current processes common throughout the foodservice industry, but (more importantly) is built with the future in mind, hence the day-one integration with industry leading platforms:

  • eCommerce (Biggestshed)
  • Finance (Sage)
  • Business Intelligence (Phocas)
  • Dynamic routing (PTV)

After over 18 months of design, planning and preparation, Savona’s Oxford depot went live with Qnetex in August, with the South West depot due to follow in November. This blend of solutions will bring customer insight and intelligence to the fingertips of any user, regardless of where and when they login.

Managing Director, Mike Morgan, explains “The world has changed for good, and we need to be ready for what lies ahead.  Biggest Shed (from 443 AI) and Qnetex (from CSD) have both the right solutions and the right attitude.  We have worked together in partnership to provide a suite of systems that will really differentiate us from the rest of the industry. To implement both systems, each without a hitch was truly a huge achievement and we could not have done this without the tireless effort and the continued support of our partners and our own team.”

Savona’s digital transformation complements its existing ecommerce website which, powered by the Biggest Shed, pioneered the industry in 2019. Using Artificial Intelligence specifically relating to wholesale results in a frictionless customer experience, offering ultra-convenience when placing orders.

The Savona Group aren’t stopping there, with more major technology development going live in the coming six months.

Digital Transformation

4th August 2020
It’s clear, digital is the future and very much set to stay. That’s why we’ve invested heavily in technology and systems over the past 12 months and will continue to do so, in order to offer the highest quality, intelligent, most convenient experience for our customers.

New Website
We’re excited to launch this new website, giving you the ability to window-shop our services and find out more about us, our history and our products. We’d love to hear your thoughts – contact us with your feedback.

What else have we improved?
Since last year we have launched…

  • Electronic proof of delivery
  • Live customer order tracking
  • New Business Intelligence system
  • Online ordering app which pioneered the industry by adopting AI

…to name just a few.

Coming Soon…

  • Online payment for online orders
  • Expected delivery time information to customers
  • Digital brochure

We’re on a journey to transform our digital capabilities, and look forward to adopting new, cutting-edge technologies to enhance our offering.

Safe Practice at Savona

23rd June 2020

We want to assure you we are doing our very best to minimise any potential risk from COVID-19 (corona-virus). Following Government guidance, we continue to review all aspects of our business to ensure the safety of our customers, our staff and the products we supply.

Above are just a few examples of the measures we have in place. For more information, please read our updated policy here: Savona COVID-19 Policy Update – 23.06.2020

Our Policy: Covid-19 (Coronavirus)

23rd March 2020

Following the recent outbreak of Covid-19 (Corona virus), Savona are continually reviewing all aspects of our business to ensure that we take the necessary steps to maintain the safety of our people, the safety of the products we supply and the safety of both our customers and their customers.

As more information becomes available, we know that adopting certain behaviours can help to reduce the risk of infection for ourselves, our colleagues and our customers.

Be assured that we are taking the matter very seriously and continue to pay close attention to the health advice being given by the UK government. For more information on the measures we are taking to protect our business, employees and customers from the virus, please read our updated policy here: Savona Corona Virus Policy Update – 20 03 23

Savona are UK's first Foodservice to Trial Tevva’s Electric Truck

12th March 2020

Savona are proud to be the first UK Foodservice to Trial Tevva’s Electric Truck.

As a business, we are fully committed to dramatically reducing our carbon emissions and environmental impact. We have been on the search for a suitable delivery system for some time now and we are delighted to trial Tevva Motors Limited range extended electric vehicles (REEV).

This new addition to our fleet, alongside our first hybrid electric reps car, means we are well on our way to ensuring our customers journey is “green” from first meeting to delivery of goods.

Click here to find out more about our brand-new eTruck and Tevva Motors: Savona 1st Truck to Trial Tevvas Electric Vehicle

Savona supply meals with partners Major International

The ‘Holiday Hunger Project’ in partnership with Savona

16th August 2019

The ‘Holiday Hunger Project’ has been running for 3 years, with Savona being involved in donations since the very start.

Recognising that families were regularly going to food banks and struggling particularly over the school holidays when free school meals are not an option, Sam at Growing Minds joined forces with Louise at Southwest families and the initiate to start the program began.

The project is rolled out over x3 schools once a week during the school holidays and runs solely because of dedicated hard-working volunteers, who take time out to cook up a storm and prepare fun activities for the children.

When Savona went along to visit the project, we were delighted to see many activities taking place including, bread making, face painting, crafts and sports as well as a delicious lunch being prepared for all. The kids were particularly excited to try the ‘Mickey Mouse’ style pizzas inspired by a recipe from Country Range.

Well done to all the wonderful volunteers, we hope to see the project to further grow and flourish in years to come.

Savona South West operations senior management - Paul Moore, Kelly Williams and Adrian Gibson

Savona Foodservice achieves renowned BRC accreditation in Storage & Distribution

28th November 2018

Savona have been awarded BRC AA standard at both Oxford and Ilfracombe depots, an achievement that the company is extremely proud of as it moves to headline the future of the foodservice industry.

Establishing robust processes and then auditing them is far from new, which is why the BRC audit is so hard to get the highest score for. BRC auditors are experienced, well-practised and well trained, and subsequently know when it is just the appearance of quality they are looking at. Those organisations do not receive the AA standard.

“AA standard isn’t just another accreditation,” commented Mike Morgan, Director and General Manager at the Oxford depot, “it is an external recognition of the investment that we have made to achieve the highest possible quality assurances.”

Receiving BRC AA at both depots offers assurance and confidence to both existing and future customers. “We’ve always known that our company is built on quality,” commented Kelly Williams, Sales & Marketing Director, “and accreditation at the highest levels simply gives us third party verification and allows us to share this with prospective customers.”

Kelly and her sales team have certainly been sharing this quality ethos and the BRC audit news recently, achieving new annual contract revenues, something she attributes in part to being able to reassure multi-site catering organisations of consistent quality delivery.

BRC AA standard is a challenge to achieve – keeping it is more challenging still, which is why the internal audit team are continuing to monitor and advise to make sure that processes stay in control and data collection remains accurate.

With Online Ordering now in the customer pilot stage, rumours of geographical expansion and new staff being added to sales and operations teams, it is likely that there is going to be much more news from Savona Foodservice in the near future.